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Epsilons.solutions Hungary Kft.

Last Updated: 02 February 2025

1. Introduction

At Epsilons.solutions Hungary Kft. (“we”, “our”, “company”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, and store personal data. This Privacy Policy explains how we handle personal information when you visit our website, interact with us, or use our services.

We comply with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Privacy and Electronic Communications Regulations (PECR).

2. Data Controller Information

Epsilons.solutions Hungary Kft.

Registered address: Budapest, Hungary

Email: [email protected]

Phone: +36 304 705 125

3. What Data We Collect

We may collect the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Company name and role (if provided)

  • Postal address (if applicable)

  • Any information provided through contact forms or email communication

  • Technical data (IP address, browser type, device type)

  • Cookie data (see Section 8)

4. Legal Basis for Data Processing

Under GDPR, we process personal data on the following legal grounds:

  • Consent – when you submit a form or allow cookies

  • Contractual necessity – to provide requested services

  • Legal obligation – compliance with applicable laws

  • Legitimate interests – maintaining communication, securing our website, and improving user experience

5. Purpose of Data Processing

We collect and use your data to:

  • Respond to inquiries and contact requests

  • Provide quotations or service-related information

  • Improve website performance and user experience

  • Fulfill contractual obligations

  • Ensure legal compliance

  • Maintain internal records and communication history

6. Data Retention

We retain your personal data only as long as necessary for the purposes stated above or as required by applicable laws. Data related to inquiries is typically stored for up to 24 months, unless extended communication is established.

7. Sharing of Data

We do not sell or rent your data. We may share data with:

  • Internal team members for service delivery

  • IT and hosting providers

  • Third-party analytics or security tools (under strict data protection agreements)

  • Governmental authorities if legally required

All third parties must comply with applicable data protection laws and GDPR where required.

8. Cookies and Tracking

We use cookies to enhance functionality, remember your preferences, and analyze traffic. You can read our Cookie Policyfor full details.

Types of cookies we use:

  • Essential cookies – required for basic website functionality

  • Analytical cookies – such as Google Analytics

  • Multimedia cookies – e.g. YouTube embedded videos

  • Session & persistent cookies – stored for a defined period (max 24 months)

You can manage cookie preferences in your browser settings at any time.

9. International Data Transfers

If we transfer data outside the European Economic Area (EEA), we do so under:

  • Standard Contractual Clauses (SCCs) approved by the European Commission

  • Other appropriate safeguards ensuring adequate data protection

10. Your Rights Under GDPR / CCPA

You have the right to:

  • Access and obtain a copy of your data

  • Request correction or deletion

  • Withdraw consent at any time

  • Object or restrict processing

  • File a complaint with your local data protection authority

CCPA (California residents) also grants you the right to:

  • Know what personal data we collect and why

  • Request deletion of your data

  • Opt-out of the sale of your data (we do not sell data)

To exercise your rights, contact us at [email protected]

11. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:

  • SSL encryption

  • Access restrictions

  • Staff confidentiality agreements

  • Regular monitoring of infrastructure and threats

12. Contact Information

For questions regarding this Privacy Policy or your personal data:

📧 Email: [email protected]

📞 Phone: +36 304 705 125

🌐 Website: https://epsilons.solutions